pump problems

[kirabear]

we have a hydor prime 30 i think its called the case broke today and we went and bought a new one and now we cant get it to stop leaking { leaking out of the latches }:no: we found a rubber gasket thing on the floor but cant find where it goes anyone have an idea or use this pump?? fish been without it for about 4 hours now its crucial we get it fixed totally stressed out here.

[thegrandpoohbah]

Is it a big o-ring? It probably goes in or around the pump assembly. At least, that's how most canister filters are designed.

[kirabear]

no its like a cresent shape small about 3 inches the boyfriend is ready to give up and screw the fish weve been at it for over 2 hours anyone want some fish??

[CACAdmin]

I'm not familiar with canister filters but am trying to find some answers for you on the net. I am trying to translate the hydor site to get some info for you. Is the gasket a red in color?

[CACAdmin]

I realize the urgency of this situation, so I moved your thread here to the F/W ER section temporaily as we likely have F/W foks familiar with that cannister who may be able to help you (& who may not be looking at the Marine section at the moment & also not realize the urgency of the matter).

[kirabear]

its been down about 9 hours and had a friend who gave us the set up come by its hooped he has a warranty but the store isnt open until the morning we lost our leopard wrasse but the rest are hanging in for the moment we are trying to get a air pump but at this hour not easy the guys are trying to track someone with a tank down to borrow one until then we are stirrin the water blowin in it with straws lol trying to keep air in it.cross ur fingers for us we still have a snowflake eel , lionfish, trigger ect

[CACAdmin]

I'm so sorry to hear that you lost the leopard wrasse. ::(: Where abouts are you located? Maybe someone can help. If you're in the lower mainland, I'd be happy to loan you a small airpump.

[kirabear]

im in surrey bc

[CACAdmin]

Will PM you.

[CACAdmin]

I have now moved the thread back here to the Marine section in case you need help with your fish &/or water parameters after being without a pump for so long. I certainly hope that you get things back to normal without any further losses. Best of luck.

[thegrandpoohbah]

Sorry to hear about your troubles. It's always a good idea to have some additional powerheads in a SW tank to provide water movement. You may want to consider getting some while you're out shopping for a new filter. The Hydor Koralias are great because the flow is very dispersed yet they move a lot of water.

[kirabear]

thank you so much made our night easier for sure the fish are doing ok the guys are going to get a new pump today so ill call you later so i can return yours thanks again

[CACAdmin]

You're most welcome. I'm just glad to hear the addition of the pump helped the rest of your beautiful fish survive the night.

[kirabear]

well i just talked to you a hour or so ago and the pump started leaking bad so we are just going tomorrow to buy one we have to go through new west so ill call before i leave and can drop yours off, yes i agree im going to get some kind of pump for back up big lesson learned.

[CACAdmin]

And here you thought you had the problem solved with the replacement O-ring. At least you still have my little pump for now for water flow and oxygenation. Good luck choosing a new canister filter. You probably already know what you want to purchase but if it helps there is a thread here (http://www.canadianaquariumconnection.com/forum/showthread.php?t=4767) with input from some members as to their preferences if that's of any help.

[Melody]

I missed all of this so I guess all I have to offer this :hugs: . I know next to nothing about marine filtration, but I usually have an HOB and/or pump kicking around if it happens again. Hopefully you won't see a cycle with the abrupt change in filtration. Good luck!